FAQ

Q: How can I book directly with the owners through this site?

A: Fill out the enquiry form or email info@bemptoncottage.com and we will get back to you as soon as we can.

Q: How do I pay my deposit?

A: When you contact us we will give you details of how to transfer funds or send us a cheque.

Q: What if I want to cancel the booking?

A: Please contact us as soon as possible. We will refund your deposit if we are able to find a replacement booking.

Q: What is the good housekeeping deposit?

A: This is an additional deposit, payable a week before arrival, to cover the cost of any damage to the property. It is returned once the house has been inspected after your stay.

Q: When will I receive directions to the house and instructions on how to get in?

A: Once the full balance and good housekeeping deposit are in our bank account.

Q: What are the arrival and departure times?

A: In the busy summer months, it is vital that the cleaners have time to make the house ready for you. We ask that guests plan to arrive no earlier than 4pm, and leave by 10am. It may be possible to leave some luggage in the house outside these time: please contact us in advance. In low season we may be able to vary the arrival and departure times, if given enough notice.

Q: How are the bedrooms laid out?

A: There are four bedrooms: the family room has a king size bed, and two beds for children (they are full length but 6” narrower than normal beds), there are two double rooms and the final room has two singles and two full-size pullout beds – ideal for 2 adults and 2 children. There is also a sofa bed in the snug which can be used for flexibility if necessary.

Q: How is the house equipped?

A: The house has all the usual amenities, including a fully equipped modern kitchen which has a dishwasher/drier and washing machine. There are two TVs. The snug has a surround sound DVD home movie system and a Nintendo Wii.

Q: Is there Wi-Fi?

A: Yes – high speed wi fi has just been installed.

Q: Is there a mobile phone signal?

A: Yes.

Q: Who is responsible for cleaning the house?

A: The house is cleaned between lets. You are responsible for the house while you are letting it. We ask that you leave the house in a clean and presentable state.

Q: What about pets?

A: We welcome one well-behaved dog. Most of the ground floor has hard floors and we ask that pets are kept in these rooms. Any other pets or additional dogs need to be checked with us. There is a £10 charge per pet for additional cleaning – this is taken out of your good housekeeping deposit.

Q: Do I need to bring linen and towels?

A: We provide all bed linen and towels for washing up, but you will need to bring your own personal towels.

Q: Do you have a cot and high chairs?

A: We have two travel cots. Just let us know and we will put it up wherever you need it. We don’t provide bed linen for the travel cot. We have one high chair and one chair suitable for toddlers.

Q: What facilities does the village have?

A: There is a post office/general store with a very helpful owner, a beautiful old church, a duck pond and little farmyard, plenty of places to buy free-range eggs on the roadside, a swing park for little kids and  an antiques yard called “Granny’s attic’ famous for miles around! The pub has just re-opened and is very friendly and serves food most nights. Quix night is Tuesday!

Q: Where are the nearest food shops/supermarkets?

A: There is a well-stocked shop in the village for milk; bread; papers; logs etc. There is a small Co-Op at Flamborough open until 8pm. The nearest big supermarkets are in Bridlington – Tescos, Morrisons and a smallish Marks & Spencers.

Q: Is there any local information of what to do in the area at the house?

A: Yes! We have lots of guides and leaflets about things you can do. We also have lots of maps at the house.

Q: What is the history of the house?

A: The house is first mentioned in a census of 1790, with one resident, George Walmsley, occupation: gentry. The grounds of the house once included the church and the antiques yard, which was the stable yard. Over time, it became a village school, a youth hostel (during which time it was connected to the adjoining servants’ cottages) and officers’ accommodation during WW2. (There was a prisoner of war camp in a field between Bempton and Buckton as well as the early warning station near the cliffs).